Refund Policy
Refund and Rescheduling Policy 20 March 2024
Refunds of Guest Funds
1. A Behold Retreats (“BR”) guest is not eligible for a partial or full refund unless they fail to pass the medical evaluation immediately following the sale of a retreat has been paid for by the guest. In the event that a guest does not pass the medical evaluation, the guest shall be refunded within two weeks of the failed medical evaluation minus a $200 USD administration fee.
Credit Policy
2. In the event that a guest is unable to attend a retreat for a medically certified reason, the guest may delay attendance of a retreat for up to 12 months or transfer that retreat to another individual provided that that individual meets all other attendance conditions.
3. In the event that the Guest needs to postpone their retreat for any reason other than a medically certified purpose, the following policy applies:
• 60+ days notice of start retreat date: Guests can postpone and 100% of the payment made is transferable for 12 months.
• 35 - 59 days: If a guest postpones between this timeline, a 10% fee is incurred, and the remaining balance is transferable for 12 months.
• 5 - 34 days: If a Guest postpones between this timeline a 30% fee is incurred, and the remaining balance is transferable for 12 months.
• 0 - 4 days: If a Guest postpones between this timeline, no transfers to another date are possible
For retreats rescheduled more than three (6) months from the initial date, the guest will need to undergo further medical clearance, incurring a $200 USD fee.